Terms Of Service

Effective Date: [07/18/2025]

Welcome to Petzby. By accessing or purchasing from www.petzby.com, you agree to the following Terms of Service. Please read these terms carefully before using our website or purchasing from our store. If you do not agree to these terms, please do not use this site.

1. Overview

Petzby is a UAE-based online store specializing in innovative pet care solutions, including the Petzby GroomDryer™ — Groom & Dry in One Easy Step. We offer Guaranteed UAE Shipping within 2-5 business days, with Free Shipping across the UAE.

2. Eligibility

By using this site, you confirm that you are:

  • At least 18 years old, or using this site under the supervision of a legal guardian.

  • Providing accurate, current, and complete purchase and account information.

3. Orders & Payments

All orders are subject to availability and confirmation of the order price. We reserve the right to cancel any order for any reason, including but not limited to issues with payment authorization, shipping restrictions, or product availability.

Payment Methods We Accept:

  • Credit & Debit Cards (Visa, Mastercard)

  • Apple Pay

  • Google Pay

  • Other payment methods as displayed at checkout

4. Shipping & Delivery

Shipping Method:

Guaranteed UAE Shipping

  • Delivery Time: 2-5 Business Days

  • Shipping Cost: FREE across the UAE

Once your order is shipped, you will receive tracking information via email.

5. Returns & Refunds

We want you to be happy with your purchase. If you are not fully satisfied, please refer to our Return & Refund Policy for detailed instructions.

Typically, you may request a return or refund within 30 days of receiving your order if the product is defective, damaged, or not as described.

6. Product Information

We strive to provide accurate descriptions, photos, and specifications of our products. However, minor variations may occur. Product colors may vary slightly due to screen settings.

Product Name:
Petzby GroomDryer™ — Groom & Dry in One Easy Step

7. Intellectual Property

All content on this website, including images, product descriptions, logos, and designs, is the property of Petzby and may not be copied, used, or distributed without our prior written consent.

8. Limitation of Liability

Petzby is not liable for any indirect, incidental, or consequential damages that result from the use or inability to use our products or services. Our liability is strictly limited to the amount paid for the product.

9. Privacy Policy

Your privacy matters to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

10. Governing Law

These Terms of Service are governed by and construed under the laws of the United Arab Emirates (UAE). Any disputes will be handled within the jurisdiction of the UAE courts.

11. Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time. Updates will be posted on this page, and it is your responsibility to review these terms periodically.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

📧 Email: petzbyshop@gmail.com
📍 Location: United Arab Emirates